Your business accounts
Connect eligible Facebook Pages, Instagram professional accounts and WhatsApp Business numbers through the official authorization flows.
BUSINESS MESSAGING, WITH CONTEXTYour customers ask.
Your customers ask.
Your business answers.
Give your assistant the inventory and knowledge it needs to answer customer questions. Bring your business conversations into one workspace, with your team ready to step in.
Open your workspace Free at launch. Account eligibility, usage limits and platform approvals apply.AN EXAMPLE CONVERSATION
Any two-bedroom apartments under $150,000?
I’ll check the available listings. Which area would you prefer?
Connected to your inventory
Current listings. Your business’s information.
Current listings. Your business’s information.
Illustration of the experience. No customer conversation is displayed here.
Inventory that informs every answer
Add properties, products or services, keep their availability current and help customers find a match.
Knowledge from your business
Add policies, support information and product details. Your assistant uses your sources to answer.
Your team stays in control
Review conversations, pause automation and take over whenever a customer needs a person.
Connect your business. Keep your team in control.
Frontdesk focuses on Messenger, Instagram and WhatsApp, with answers informed by the inventory and knowledge your business supplies. Your team can review conversations and step in when a person is needed. Channel connections and features are available according to account eligibility and the options enabled in your workspace.
Access is currently limited while onboarding and provider approvals are completed. Telegram and customer email inboxes are outside this release. Messaging-provider charges may still apply.